HOW DO I BOOK A FLAT?
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' to complete your details and we will be in touch. Alternatively, you can call us on 01782 692228 , or +44 1782 692228 from overseas, to arrange your booking.
CAN I VIEW A FLAT?
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' to arrange your viewing appointment. Alternatively, you can call us on 01782 692228 , or email This email address is being protected from spambots. You need JavaScript enabled to view it.
to arrange your viewing appointment.
HOW MUCH DO I NEED TO PAY TO RESERVE A FLAT?
You can reserve your flat by paying £250. We will then prepare a tenancy agreement for you to sign detailing the installment dates going forward.
WHAT HAPPENS IF I CHANGE MY MIND AFTER BOOKING THE FLAT?
If you choose not to proceed before signing a tenancy agreement, you can let us know and we will cancel the booking and return your deposit. Once you have signed the contract you will be bound by our cancellation policy.
WHAT IS A GUARANTOR AND WHY DO I HAVE TO HAVE ONE?
A Guarantor is a UK home owner that acts as a guarantee that you will pay your rent. They would be responsible for your rent should you become unable to pay during your rental period.
WHAT HAPPENS IF I CAN NOT PROVIDE A GUARANTOR?
If you are unable to provide a Guarantor who is a UK Home Owner then we would just ask that you pay your rent in two installments.
WHAT IS A DEPOSIT PROTECTION SCHEME?
By law, if you pay a deposit to your landlord or letting agent then they must protect it in a government-authorised tenancy deposit protection scheme. This applies to all landlords and agents in England and Wales who have an Assured Shorthold Tenancy (AST) agreement (the contract) with their tenant. These schemes ensure that you are able to get your deposit back from your landlord or agent when you move out.
DOES MY RENT INCLUDE BILLS?
Hassell Apartments offers all inclusive rent i.e. electric, gas, water rates & fibre broadband internet, as a student you are exempt from council tax fees, so naturally you would not have to pay this. Other accommodations do offers all inclusive facility, please contact us for further details.
HOW LONG IS MY TENANCY?
We offers 2 contract lengths depending on your preference, we currently offer 48 week contracts and 51 week contracts. If you have any further questions in regard to contracts or contract lengths please do not hesitate to contact us.
CAN I GET A SHORTER TENANCY?
We do offer short, flexible tenancies, subject to availability. Contact us for further details.
IS THERE A PARKING FACILITY?
Many of our properties have a car park facility. Please check prior to booking if you require a parking space.
DO YOU OFFER BIKE STORAGE FACILITY?
Yes we do have plenty of secure Bike storage.
CAN I BOOK A FLAT WITH MY FRIEND?
Yes you can book a flat with your friends and specific schemes do sometimes run group booking promotion throughout the year.
AM I ALLOWED TO HAVE GUEST?
Yes. It is your home so you are allowed to have guests visiting you.
DO YOU PROVIDE FEMALE ONLY ACCOMMODATION?
We do provide female only accommodation in some of our accommodation. Please contact us to find out more information.
DO YOU OFFER CLEANING AND LAUNDRY SERVICE?
We offer an independent professional cleaning service from £15.00 for a regular visit and a laundry service for £10 per load. You can do your own washing onsite launderette where it is just £2.50 for a wash and £1.50 for a dry.
WHAT IF THERE IS A PROBLEM WITH MY FLAT?
We have a dedicated onsite staff who you can contact directly during your stay. They will endeavor to address problems within 24 hours and at no extra cost to yourself.